Amazon Account Reinstatement

A careful, honest appeal when your account or listing is blocked

A suspension stops your income overnight, and a rushed appeal can make things harder. We read the notice and your account history, find what Amazon is actually concerned about and write a plan of action that addresses it directly, with the right supporting documents.

Request a free audit

Talk to a specialist

What’s included

Appeals and plans of action for suspended accounts and blocked listings.

Root cause identified before anything is sent

Plans of action written for Amazon’s reviewers

Steps to lower the risk of it happening again

Before we change anything, we record where things stand today, so you can judge the work against a real starting point.

Amazon Account Reinstatement

Manage & Scale overviewExample view

Account healthHealthy

Open cases2

Reimbursement claimsFiled weekly

Stock cover7 weeks

Next inbound shipmentPreparing

Suppressed listing fixed and back on sale.

Case review

Notices, performance data and history read to find the real issue.

Plan of action

Root cause, corrective steps and preventive measures written clearly.

Supporting documents

Invoices, authorisations and test reports organised and checked.

IP complaints

Responses to intellectual property complaints and retractions.

Listing blocks

Appeals for blocked listings, restricted products and safety issues.

Prevention

Process changes recommended so the same issue does not return.

How it works

Four steps, and you get something in writing after each one

The daily running of your account, stock and catalog, handled by people who answer to you every week.

It starts with a free audit. Within 48 hours you receive a short list of what to fix first. It is yours to keep, whether or not we work together.

Account check-up

Health metrics, stock levels, fees and catalog errors are reviewed so we know where things stand.

Check-up summary

Agree the rhythm

We set who does what, how fast we respond and which numbers we report on.

Working agreement

Day-to-day running

Cases, listing fixes, shipments and policy issues are handled as they come in.

Activity log

Monthly look ahead

Each month we review what grew, what stalled and what to try next.

Next-month plan

Working with Xerculis

Amazon Account Reinstatement is never handled in isolation

The same team also sees your listings, ads, stock and other channels. A change in one place is checked against the others before it goes live, so the pieces of your business support each other.

What you can expect from us

A named contact

One person who knows your account and answers your questions.

A weekly summary

Short, written and focused on decisions, not screenshots.

A shared change log

Every edit and campaign change, dated and explained.

Your accounts stay yours

We work through user permissions; you keep full ownership.

Every change written down

A shared log records what we changed, when and why, so nothing happens behind your back.

Specialists who talk to each other

Listings, ads, creative and operations people work from the same plan.

Reports you can read in five minutes

What moved, what we think caused it and what we will do next.

Frequently asked questions

How quickly can you start?

We aim to review urgent cases on the same working day you send us the details.

Can you guarantee reinstatement?

No one can. Amazon makes the final decision. We will tell you honestly how strong your case looks before you pay for a full appeal.

What if a previous appeal was rejected?

We can still help. A rejected appeal changes the approach, so we review exactly what was submitted before.

What does it cost?

It depends on the size of your catalog, the channels involved and how much of the work you want us to take on. After the free audit you get a written quote, either as a monthly plan or a one-off project price.

Do we have to sign a long contract?

No. Monthly plans can be cancelled with notice, and one-off projects are priced and agreed before work begins.

Want your Amazon account off your plate?

Send us a link to your store or shop. Within 48 hours a specialist replies with a short list of what to fix first. It costs nothing and commits you to nothing.

Request your free audit

app.xerculis.com/dashboard