Amazon Account Management

Your Amazon account, looked after every day by a named team

Running an Amazon account well takes daily attention: listings break, cases need chasing, ads drift and stock runs low. We assign a named manager, supported by specialists in ads, content and operations, who keeps everything moving and reports to you every week.

Request a free audit

Talk to a specialist

What’s included

A dedicated team running your Amazon account day to day.

A named manager who knows your account

Specialists in ads, content and operations behind them

A weekly report and a monthly review call

Before we change anything, we record where things stand today, so you can judge the work against a real starting point.

Amazon Account Management

Manage & Scale overviewExample view

Account healthHealthy

Open cases2

Reimbursement claimsFiled weekly

Stock cover7 weeks

Next inbound shipmentPreparing

Suppressed listing fixed and back on sale.

Named manager

One person who knows your products, goals and history.

Health monitoring

Policy warnings and performance metrics watched daily.

Listing upkeep

Content kept correct and improved as you learn what sells.

Ads oversight

Campaigns managed in line with your margin targets.

Seller Support cases

Cases opened, escalated and followed to resolution.

Weekly reporting

What changed, what it did and what is next, in one short report.

How it works

Four steps, and you get something in writing after each one

The daily running of your account, stock and catalog, handled by people who answer to you every week.

It starts with a free audit. Within 48 hours you receive a short list of what to fix first. It is yours to keep, whether or not we work together.

Account check-up

Health metrics, stock levels, fees and catalog errors are reviewed so we know where things stand.

Check-up summary

Agree the rhythm

We set who does what, how fast we respond and which numbers we report on.

Working agreement

Day-to-day running

Cases, listing fixes, shipments and policy issues are handled as they come in.

Activity log

Monthly look ahead

Each month we review what grew, what stalled and what to try next.

Next-month plan

Working with Xerculis

Amazon Account Management is never handled in isolation

The same team also sees your listings, ads, stock and other channels. A change in one place is checked against the others before it goes live, so the pieces of your business support each other.

What you can expect from us

A named contact

One person who knows your account and answers your questions.

A weekly summary

Short, written and focused on decisions, not screenshots.

A shared change log

Every edit and campaign change, dated and explained.

Your accounts stay yours

We work through user permissions; you keep full ownership.

Every change written down

A shared log records what we changed, when and why, so nothing happens behind your back.

Specialists who talk to each other

Listings, ads, creative and operations people work from the same plan.

Reports you can read in five minutes

What moved, what we think caused it and what we will do next.

Frequently asked questions

What is included in account management?

Day-to-day operations, listing upkeep, case handling and account health, with ads and creative available in the same plan.

Will we have direct contact with the team?

Yes. You get a shared channel with your manager plus scheduled calls.

Can you work alongside our in-house staff?

Yes. We often split tasks with internal teams and agree clearly who owns what.

What does it cost?

It depends on the size of your catalog, the channels involved and how much of the work you want us to take on. After the free audit you get a written quote, either as a monthly plan or a one-off project price.

Do we have to sign a long contract?

No. Monthly plans can be cancelled with notice, and one-off projects are priced and agreed before work begins.

Want your Amazon account off your plate?

Send us a link to your store or shop. Within 48 hours a specialist replies with a short list of what to fix first. It costs nothing and commits you to nothing.

Request your free audit

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